The MSP & cloud service provider market is one such sector, which according to Steven Hall of ISG has grown an astounding 50% over the last 4 quarters. The coronavirus pandemic has perhaps been the most dangerous global crisis since the Cold War, but for many economic sectors, it's created great opportunity. It's been often remarked that the Chinese symbol for "crisis" is comprised of two other characters representing danger and opportunity. We do a deep dive with Sandeep about his observations, and along the way learn what it takes to create a culture of automation within an organization why the biggest automation & AI challenge facing the technology sector has nothing to do with technology and why FTE reduction shouldn't be the metric used to judge automation's success.
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Uncovering the causes driving these varied outcomes is one of the subjects explored by EY Partner Sandeep Parikh in his recent book "Automation Conundrum".Īs EY's Leader for Intelligent Automation, Sandeep has assiduously examined why automation & AI work well for some, but less so for others. These mixed results prompt some to pull the plug on their automation pursuits, while compelling others to double down in their quest for digital transformation. Ambitious objectives often go unrealized, but unexpected benefits frequently emerge as well. Whether undertaken by individuals, departments, or entire organizations, the automation journey is virtually certain to include a hearty mix of progress and pitfalls. Himadri shares with us how best to sell AI, ML, and other advanced technologies in Scandinavia, the 3 "buckets" Scandinavian C-suite executives want addressed when these technologies are proposed to them, and Himadri's advice on moving forward with digital transformation based on his extensive experience with organizations in Nordic countries. To better understand the unique IT characteristics that differentiate this region of the world, we speak with Himadri Das, Head of Automation at TietoEVRY, Scandinavia's biggest IT, business consulting, and outsourcing services provider. That tradition has led to a high level of digital maturity among Scandinavian enterprises, and a culture eager for digital transformation. What about Skype, Linux, Spotify, Nokia, SMS texting, and "Erwise" - the first GUI browser? These innovations also emerged from the Nordic countries, who it turns out have a heritage of high tech innovation as rich & varied as a holiday smörgåsbord. When you think of Scandinavia, what comes to mind? If you're like most, then fjords, saunas, ABBA, the Girl With The Dragon Tattoo, and LEGO's are probably among your first thoughts.